Privacy Policy & Notice of Privacy Practices
Central Florida Psychological Consultants, Inc.

1. Introduction

Central Florida Psychological Consultants, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy describes how we collect, use, and protect information obtained through our website and in the course of providing psychological services. It also serves as our Notice of Privacy Practices under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

2. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Any information submitted through contact or appointment request forms

B. Protected Health Information (PHI)

When you become a client, we may collect health-related information including:

  • Medical and mental health history
  • Treatment records
  • Appointment details

This information is considered Protected Health Information (PHI) under HIPAA.

C. Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Pages visited
  • Cookies and usage data

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and appointment requests
  • Provide psychological services and treatment
  • Communicate with you regarding care
  • Improve our website and user experience
  • Comply with legal and regulatory requirements

We do not sell or rent your personal information.

4. HIPAA Notice of Privacy Practices

A. Our Responsibilities

We are required by law to:

  • Maintain the privacy and security of your PHI
  • Provide you with this notice of our legal duties and privacy practices
  • Notify you if a breach of your PHI occurs

B. How We May Use and Disclose PHI

We may use or disclose your PHI for:

Treatment

To provide, coordinate, or manage your care.

Payment

To bill and receive payment for services.

Healthcare Operations

For administrative, quality assurance, and operational purposes.

C. Other Permitted Uses and Disclosures

We may also disclose PHI:

  • When required by law
  • For public health and safety purposes
  • To prevent serious threats to health or safety
  • For legal proceedings, as permitted by law
  • To comply with government or regulatory agencies

D. Uses Requiring Your Authorization

We will obtain your written authorization before:

  • Sharing psychotherapy notes (in most cases)
  • Using your information for marketing
  • Disclosing information not otherwise permitted by HIPAA

You may revoke authorization at any time in writing.

5. Your Rights Under HIPAA

You have the right to:

  • Access your health records
  • Request corrections to your records
  • Request confidential communications
  • Request restrictions on certain uses or disclosures
  • Receive a list of disclosures of your PHI
  • Obtain a copy of this notice

To exercise these rights, contact us using the information below.

6. Website and Digital Communication Disclaimer

Please note:

  • Contact forms and standard email are not guaranteed to be secure
  • Avoid submitting sensitive health information through website forms unless explicitly stated as secure
  • For confidential matters, contact us directly by phone or through a secure patient portal if available

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.

8. Third-Party Services

We may use third-party providers for:

  • Website hosting
  • Analytics
  • Appointment scheduling or telehealth platforms

These providers may have access to limited information as necessary to perform their services and are expected to maintain appropriate safeguards.

9. Cookies and Tracking

Our website may use cookies to:

  • Improve functionality
  • Analyze traffic
  • Enhance user experience

You can control cookie settings through your browser.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this policy or your privacy rights, please contact:

Central Florida Psychological Consultants, Inc.
Phone: (352) 365-2243

12. Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

U.S. Department of Health and Human Services
Office for Civil Rights
https://www.hhs.gov/ocr/privacy/hipaa/complaints/

You will not be penalized for filing a complaint.